{
  "id": 15667519,
  "title": "75% of Qatar drivers choose motor insurers based on reputation: QIC",
  "url": "https://urgent.news/2026/10/19/75-of-qatar-drivers-choose-motor-insurers-based-on-reputation-qic",
  "topic": "business",
  "section": "Business",
  "published": "2026-10-19T21:28:00.000Z",
  "source": {
    "name": "Qatar Tribune Business",
    "slug": "qatar-tribune-business",
    "url": "https://www.qatar-tribune.com/article/259952/business/75-of-qatar-drivers-choose-motor-insurers-based-on-reputation-qic"
  },
  "original_language": "en",
  "account": "A groundbreaking study conducted by Qatar Insurance (QIC) in partnership with Arkansas State University Qatar has uncovered new insights into the preferences of motor insurance consumers in Qatar. The research, titled \"Motor Insurance Consumer Trends in Qatar,\" reveals that reputation holds greater sway than price for the majority of drivers when selecting an insurance provider. Specifically, 75% of respondents placed primary importance on an insurer's reputation and market image, whereas 25% prioritized price.\n\nThe study delves into what factors shape an insurer's reputation, revealing that the quality of accident claims handling emerged as the top consideration for 55% of participants. Ease of policy issuance, recommendations from friends and family, and advertising campaigns followed, each cited by a significant portion of respondents. Digital adoption is on the rise, with 55% of drivers utilizing digital platforms like mobile apps and websites to purchase or renew their policies, while 45% still prefer traditional methods such as branch visits, insurance brokers, and call centers.\n\nThe findings underscore a growing awareness among Qatar's motorists regarding the critical role of insurance in ensuring safe and lawful driving. A substantial 90% of participants confirmed that they consistently renew their annual insurance policies before their expiration dates, while the remaining 10% admitted to having delayed renewals past the legal deadline. Furthermore, the power of social media as a source of information about motor insurance is evident, with 60% of participants relying on it as their primary information channel. Social media, word-of-mouth, car dealerships, and traditional media all play roles, albeit secondary, in informing consumers about industry updates.\n\nThis study was meticulously carried out between 30 July and 24 August 2026, involving a representative sample of 300 motorists across Qatar. Data were collected through structured questionnaires and face-to-face interviews, ensuring a broad demographic representation that included nationalities, age groups, and genders reflective of the driving population in the country. QIC's initiative not only demonstrates its commitment to understanding market dynamics and anticipating public needs but also highlights the insurer's dedication to leveraging rigorous research to enhance Qatar's motor insurance sector, ultimately aiming to improve the experience for both existing and prospective customers.",
  "summary": "Tribune News NetworkDohaA new study by Qatar Insurance (QIC), in collaboration with Arkansas State University Qatar, has revealed that reputation matters more than price for most m...",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 1,
    "also_reported_by": []
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}