{
  "id": 15071913,
  "title": "How Itaú is building generative AI for its entire customer base",
  "url": "https://urgent.news/2026/10/16/how-itau-is-building-generative-ai-for-its-entire-customer-base",
  "topic": "ai",
  "section": "AI",
  "published": "2026-10-16T19:00:00.000Z",
  "source": {
    "name": "OpenAI News",
    "slug": "openai-news",
    "url": "https://openai.com/index/itau-generative-ai"
  },
  "original_language": "en",
  "account": null,
  "summary": "With ia.i, a conversational interface, and the IARA governance platform, Itaú is applying its AI First strategy to customers and employees — in one of Brazil’s most regulated sectors.",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 2,
    "also_reported_by": [
      {
        "outlet": "OpenAI",
        "title": "How Itaú is building generative AI for its entire customer base",
        "url": "https://urgent.news/2026/10/16/how-itau-is-building-generative-ai-for-its-entire-customer-base-15072976",
        "published": "2026-10-16T19:00:00.000Z"
      }
    ]
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}