{
  "id": 14839415,
  "title": "Maharashtra FDA resolves 72% of 13,857 complaints in three months; AI filters out over 11,000 invalid submissions",
  "url": "https://urgent.news/2026/10/16/maharashtra-fda-resolves-72-of-13-857-complaints-in-three-months-ai",
  "topic": "ai",
  "section": "AI",
  "published": "2026-10-16T01:12:53.000Z",
  "source": {
    "name": "The Hindu",
    "slug": "the-hindu",
    "url": "https://www.thehindu.com/news/national/maharashtra/maharashtra-fda-resolves-72-of-13857-complaints-in-three-months-ai-filters-out-over-11000-invalid-submissions/article71588249.ece"
  },
  "original_language": "en",
  "account": "Maharashtra's Food and Drug Administration (FDA) handled 13,857 complaints through its online portal in three months, resolving 72% of them. An AI system filtered out over 11,000 invalid submissions at the initial stage. The complaints were predominantly food-related (13,017 complaints) and related to drugs (840 complaints). Pune received the most complaints, followed by Greater Mumbai and the Konkan region.",
  "summary": "Pune records highest number of grievances, while complaints against dark stores and quick-commerce platforms rise",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 1,
    "also_reported_by": []
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}