{
  "id": 14755583,
  "title": "Caller name display mandatory from November 1: How India's new CNAP rule will work",
  "url": "https://urgent.news/2026/10/15/caller-name-display-mandatory-from-november-1-how-indias-new-cnap",
  "topic": "finance",
  "section": "Finance & Markets",
  "published": "2026-10-15T17:35:09.000Z",
  "source": {
    "name": "Live Mint",
    "slug": "live-mint",
    "url": "https://www.livemint.com/news/india/caller-name-display-mandatory-from-november-1-how-indias-new-cnap-rule-will-work-11792083819949.html"
  },
  "original_language": "en",
  "account": "India's telecom operators will be required to implement Calling Name Presentation (CNAP) on 4G and higher-generation mobile networks starting November 1, 2026, according to a directive from the Department of Telecommunications (DoT). This service will display a caller's name alongside their phone number on the recipient's phone screen, based on the subscriber records of the originating telecom operator. The goal is to help users identify incoming calls and address concerns around online fraud. However, the CNAP service does not guarantee the prevention of fraudulent calls. The caller's number will still be displayed, with the caller's name appearing separately. Telecom operators already conducted trials to introduce CNAP, and they are instructed to implement the service across all service areas from November 1, 2026. The name displayed depends on whether the recipient has saved the caller's number and whether the call is domestic or international. The DoT has left the rollout of CNAP on 2G and 3G networks and fixed-line telephone networks for separate consideration. Telecom operators must implement technical safeguards, establish grievance-redressal mechanisms, and verify preferred names before approving them. Users can opt for a preferred name, such as a trademark or trade name registered in their name, which must be verified by the originating telecom operator.",
  "summary": "From November 1, 2026, telecom operators must introduce Calling Name Presentation (CNAP) across 4G and 5G networks in India. The DoT directive sets out how caller names will be displayed, how businesses can register preferred names, and why certain callers may remain unidentified.",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 2,
    "also_reported_by": [
      {
        "outlet": "The Economic Times - Economy",
        "title": "India, Canada to hold next round of trade pact talks in November",
        "url": "https://urgent.news/2026/10/15/india-canada-to-hold-next-round-of-trade-pact-talks-in-november",
        "published": "2026-10-15T12:57:05.000Z"
      }
    ]
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}