{
  "id": 14698632,
  "title": "DeepSeek offers user refunds after suffering another major outage",
  "url": "https://urgent.news/2026/10/15/deepseek-offers-user-refunds-after-suffering-another-major-outage",
  "topic": "ai",
  "section": "AI",
  "published": "2026-10-15T12:55:26.000Z",
  "source": {
    "name": "South China Morning Post",
    "slug": "south-china-morning-post",
    "url": "https://www.scmp.com/tech/big-tech/article/3371047/deepseek-offers-user-refunds-after-suffering-another-major-outage"
  },
  "original_language": "en",
  "account": null,
  "summary": "Chinese artificial intelligence firm DeepSeek apologised and promised compensation to users after its services suffered a nearly five-hour outage on Thursday. DeepSeek will issue users a full refund for any consumption between October 8 and October 14 in the form of credits, according to a notice posted on the Hangzhou-based start-up’s application programming interface (API) platform. DeepSeek’s…",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 2,
    "also_reported_by": [
      {
        "outlet": "SCMP Tech",
        "title": "DeepSeek offers user refunds after suffering another major outage",
        "url": "https://urgent.news/2026/10/15/deepseek-offers-user-refunds-after-suffering-another-major-outage-14700747",
        "published": "2026-10-15T12:55:26.000Z"
      }
    ]
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}