{
  "id": 14619147,
  "title": "Cash-on-delivery is dying in Southeast Asia. Six different wallets are taking its place",
  "url": "https://urgent.news/2026/10/15/cash-on-delivery-is-dying-in-southeast-asia-six-different-wallets-are",
  "topic": "business",
  "section": "Business",
  "published": "2026-10-15T01:39:20.000Z",
  "source": {
    "name": "e27",
    "slug": "e27",
    "url": "https://e27.co/cash-on-delivery-is-dying-in-southeast-asia-six-different-wallets-are-taking-its-place-20261015/"
  },
  "original_language": "en",
  "account": "Cash-on-delivery (COD) is fading in Southeast Asia as consumers adopt a variety of digital payment methods. Cash-on-delivery accounted for about half of e-commerce transactions in 2019, but now makes up less than a third of online purchases. Six different wallets are replacing cash as the go-to payment method, with e-wallets dominating in Indonesia, account-to-account transfers leading in Thailand, and VietQR being the fastest-growing payment method in Vietnam. In Singapore, cards still hold a significant share of online purchases, while e-wallets and bank transfers are gaining ground in Malaysia, the Philippines, and other markets. Merchants face challenges in catering to diverse payment preferences, with a significant portion of shoppers abandoning purchases due to a lack of preferred payment methods or security concerns. Cross-border e-commerce is also growing, with Singapore leading the trend, while regulatory challenges pose obstacles for markets like Indonesia. Despite the growing importance of multiple payment methods, only a small fraction of business leaders feel their payment infrastructure is ready for the future, emphasizing the need for continued innovation in the region's payment ecosystem.",
  "summary": "Southeast Asia’s online shoppers spent the better part of a decade being nudged to stop handing cash to the courier. They are finally listening, though not in any single, tidy way. Cash-on-delivery (COD), long the default in markets where card ownership was thin and trust in online merchants thinner, made up about half of e-commerce […] The post Cash-on-delivery is dying in Southeast Asia. Six…",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 2,
    "also_reported_by": [
      {
        "outlet": "e27",
        "title": "Southeast Asia’s funding winter is real. Its building winter isn’t",
        "url": "https://urgent.news/2026/10/15/southeast-asias-funding-winter-is-real-its-building-winter-isnt",
        "published": "2026-10-15T02:00:34.000Z"
      }
    ]
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}