{
  "id": 14212165,
  "title": "GCB customers call for more frequent engagement with bank leadership",
  "url": "https://urgent.news/2026/10/13/gcb-customers-call-for-more-frequent-engagement-with-bank-leadership-14212165",
  "topic": "finance",
  "section": "Finance & Markets",
  "published": "2026-10-13T13:30:01.000Z",
  "source": {
    "name": "Joy Business",
    "slug": "joy-business",
    "url": "https://www.myjoyonline.com/gcb-customers-call-for-more-frequent-engagement-with-bank-leadership/"
  },
  "original_language": "en",
  "account": null,
  "summary": "Customers of GCB Bank PLC have called for more direct engagement with the Bank's leadership while sharing feedback on their business needs, growth ambitions and banking experiences during a Customer Town Hall led by Managing Director, Farihan Alhassan.",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 2,
    "also_reported_by": [
      {
        "outlet": "MyJoyOnline Ghana",
        "title": "GCB customers call for more frequent engagement with bank leadership",
        "url": "https://urgent.news/2026/10/13/gcb-customers-call-for-more-frequent-engagement-with-bank-leadership",
        "published": "2026-10-13T13:30:01.000Z"
      }
    ]
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}