{
  "id": 14047148,
  "title": "A PR pro says Kelly Clarkson made one big mistake in her feud with a Brooklyn toy shop",
  "url": "https://urgent.news/2026/10/12/a-pr-pro-says-kelly-clarkson-made-one-big-mistake-in-her-feud-with-a",
  "topic": "culture",
  "section": "Culture",
  "published": "2026-10-12T20:47:19.000Z",
  "source": {
    "name": "Business Insider",
    "slug": "business-insider",
    "url": "https://www.businessinsider.com/kelly-clarkson-toy-store-drama-explained-celebrity-pr-2026-10"
  },
  "original_language": "en",
  "account": "When Kelly Clarkson visited Art of Play, a Brooklyn toy shop, she said she was treated poorly and ignored by an employee. Art of Play disputed Clarkson's claim, saying she was offered a similar puppet, priced at $15,000. PR expert Evan Nierman claims both Clarkson and the shop are playing the \"victim card\" and failing to craft a better narrative. Nierman says that regardless of who is technically correct, the winner in a public feud is the one who spins the story better. Clarkson, a wealthy and famous singer, has little to lose by airing her grievances online, while the shop has little to gain. Nierman suggests a resolution where Clarkson returns to the store to find a singing bird, which would put an end to the feud.",
  "summary": "Kelly Clarkson started an online feud with a small business, Art of Play, after she felt mistreated by staff. A PR pro explains why it's a bad look.",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 1,
    "also_reported_by": []
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}