{
  "id": 13898152,
  "title": "Only registered agents can handle JPJ transactions from 2027",
  "url": "https://urgent.news/2026/10/12/only-registered-agents-can-handle-jpj-transactions-from-2027",
  "topic": "world",
  "section": "World",
  "published": "2026-10-12T06:16:06.000Z",
  "source": {
    "name": "Free Malaysia Today",
    "slug": "free-malaysia-today-freemalays",
    "url": "https://www.freemalaysiatoday.com/category/nation/2026/10/12/only-registered-agents-can-handle-jpj-transactions-from-2027"
  },
  "original_language": "en",
  "account": "As of January 1, 2027, only registered intermediaries approved by the road transport department (JPJ) will be permitted to handle transactions at JPJ offices and branches across the country. Director-General Aedy Fadly Ramli revealed this change during a press conference following an inspection of the upgraded Perlis JPJ office. The aim behind this policy is to regulate intermediary services more systematically, transparently, and with integrity.\n\nTo become an approved intermediary, one must register through an online platform provided by JPJ, starting from November 1. Once registered, each intermediary will receive an official digital identification document, valid for two years, bearing a serial number. This new rule does not imply any ties, cooperation, or business relationship between JPJ and the registered intermediaries.\n\nMoreover, registration approval does not equate to JPJ's endorsement, recommendation, or guarantee of the services provided by the intermediary. JPJ will not assume responsibility for any losses, fraud, additional charges, or disputes that may arise from private transactions between customers and registered intermediaries. The public is advised to remain vigilant and rely on JPJ's official channels, such as the MyJPJ application, the JPJ Public Portal, service counters, and other official channels, to safeguard against potential risks.",
  "summary": "Registration as a JPJ-approved intermediary opens on Nov 1 through the department's online platform.",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 3,
    "also_reported_by": [
      {
        "outlet": "Free Malaysia Today",
        "title": "Only registered agents can handle JPJ transactions from 2027",
        "url": "https://urgent.news/2026/10/12/only-registered-agents-can-handle-jpj-transactions-from-2027-13901021",
        "published": "2026-10-12T06:16:06.000Z"
      },
      {
        "outlet": "Malay Mail",
        "title": "From Jan 2027, only JPJ‑approved intermediaries can handle customer transactions at counters nationwide",
        "url": "https://urgent.news/2026/10/12/from-jan-2027-only-jpj-approved-intermediaries-can-handle-customer",
        "published": "2026-10-12T07:50:17.000Z"
      }
    ]
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}