{
  "id": 13118044,
  "title": "Anthropic bans users from being 'cruel' to its AI systems",
  "url": "https://urgent.news/2026/10/09/anthropic-bans-users-from-being-cruel-to-its-ai-systems-13118044",
  "topic": "ai",
  "section": "AI",
  "published": "2026-10-09T12:34:27.000Z",
  "source": {
    "name": "BBC News",
    "slug": "bbc-news",
    "url": "https://www.bbc.co.uk/news/articles/c6j9k1l72wkgo?at_medium=RSS&at_campaign=rss"
  },
  "original_language": "en",
  "account": "Anthropic, the maker of AI system Claude, has announced it will ban users from engaging in cruel and sustained abusive behaviour towards its AI. The company updated its usage policy to include the new rule, which it said would only apply in extreme cases of repeated abuse. Anthropic previously banned users from engaging in bullying, promoting self-harm, and creating non-consensual intimate imagery. The policy change has sparked debate over how to communicate with AI tools, with some praising it as a step towards good manners and model welfare, while others have criticised it as harmful anthropomorphisation of AI. Microsoft AI director Mustafa Suleyman reacted to the update with a melting face emoji, questioning the notion of AI as something other than what it is. The move has also reignited discussions about whether we should be polite or curt when interacting with generative AI tools.",
  "summary": "The firm said users can no longer engage in \"sustained and needless\" abusive behaviour towards the tech.",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 2,
    "also_reported_by": [
      {
        "outlet": "BBC Technology",
        "title": "Anthropic bans users from being 'cruel' to its AI systems",
        "url": "https://urgent.news/2026/10/09/anthropic-bans-users-from-being-cruel-to-its-ai-systems",
        "published": "2026-10-09T12:34:27.000Z"
      }
    ]
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}