{
  "id": 12703598,
  "title": "Sometimes Customers Want AI — Sometimes They Want Humans. Here’s What Founders Should Be Asking.",
  "url": "https://urgent.news/2026/10/07/sometimes-customers-want-ai-sometimes-they-want-humans-heres-what",
  "topic": "ai",
  "section": "AI",
  "published": "2026-10-07T17:00:00.000Z",
  "source": {
    "name": "Entrepreneur",
    "slug": "entrepreneur",
    "url": "https://www.entrepreneur.com/business-news/tech/sometimes-customers-want-ai-sometimes-they-want-humans-here-are-the-questions-founders-should-be-asking"
  },
  "original_language": "en",
  "account": null,
  "summary": "Founders in gaming and finance are splitting into two camps on AI, and both camps are winning. The dangerous place is the half-automated middle.",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 1,
    "also_reported_by": []
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}