{
  "id": 1249949,
  "title": "Vice President urges Civil Service to put citizens at centre of decision-making",
  "url": "https://urgent.news/2026/08/16/vice-president-urges-civil-service-to-put-citizens-at-centre-of",
  "topic": "world",
  "section": "World",
  "published": "2026-08-16T10:26:02.000Z",
  "source": {
    "name": "Ghana Business News",
    "slug": "ghana-business-news",
    "url": "https://www.ghanabusinessnews.com/2026/08/16/vice-president-urges-civil-service-to-put-citizens-at-centre-of-decision-making/"
  },
  "original_language": "en",
  "account": "Vice President Naana Jane Opoku-Agyemang has called upon civil servants to prioritize professionalism, collaboration, and innovation to enhance public service delivery. She emphasized that the government's policies and programs' success hinges on the civil service's capacity to translate them into tangible outcomes for citizens. During the 2025 Civil Service Awards ceremony in Accra, which marked the end of the 2026 Civil Service Week Celebration, the Vice President urged civil servants to reaffirm their dedication to professionalism, deepen collaboration across various ministries, departments, and agencies, and place citizens at the forefront of decision-making.\n\nThe awards ceremony recognized outstanding civil servants and institutions for their achievements during the specified period and their contributions to Civil Service and national development. Chief Director Wilhelmina Asamoah of the Ministry of Sports and Recreation was named the Overall Best Performing Chief Director. The Vice President highlighted the Civil Service's crucial role as a bridge between the government and the people, providing continuous support and technical expertise to implement government policies.\n\nShe mentioned the government's commitment to reforms aimed at improving public institutions' efficiency and responsiveness, such as the National Public Sector Reform Strategy 2 and initiatives to enhance public sector remuneration and financial management. The Vice President stressed that these reforms aren't merely for show; their effectiveness is measured by whether institutions function better, civil servants are well-equipped, they perform their duties more effectively, and citizens receive superior services.\n\nShe congratulated the award recipients and expressed her hope that their recognition would inspire fellow civil servants to uphold integrity, excellence, and innovation. Dr. Evans Aggrey-Darkoh, Head of the Civil Service, explained that the awards had legal backing under Section 88(1) of the Civil Service Act 1993 (Act 327), which encourages meritorious performance in the Civil Service. He emphasized that the recognition should motivate officers to move away from routine approaches to resourcefulness, transition from isolated working styles to collaboration, and shift from process-driven services to citizen-focused delivery.\n\nUltimately, Dr. Aggrey-Darkoh stated that the Civil Service's success should be evaluated not solely by the work undertaken but by the quality of services provided and the impact made on the citizens of the republic. The annual Civil Service Awards are part of the government's efforts to foster a performance-driven culture, acknowledge excellence, encourage innovation, and promote accountability within the public service.",
  "summary": "Vice President Naana Jane Opoku-Agyemang has urged civil servants to strengthen professionalism, collaboration and innovation to improve public service delivery. The post Vice President urges Civil Service to put citizens at centre of decision-making appeared first on Ghana Business News .",
  "key_points": [
    "Vice President urges civil servants to prioritize citizens in decision-making.",
    "Civil Service Awards recognize outstanding performance and contributions.",
    "Emphasis on professionalism, collaboration, and citizen-focused services."
  ],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 1,
    "also_reported_by": []
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}