{
  "id": 1203558,
  "title": "SK Hynix Refunds Customer For Faulty SSD Instead of Replacing It",
  "url": "https://urgent.news/2026/08/16/sk-hynix-refunds-customer-for-faulty-ssd-instead-of-replacing-it",
  "topic": "tech",
  "section": "Tech",
  "published": "2026-08-16T04:56:42.000Z",
  "source": {
    "name": "Lowyat.NET",
    "slug": "lowyat-net",
    "url": "https://www.lowyat.net/2026/401667/sk-hynix-refunds-customer-for-faulty-ssd-instead-of-replacing-it/"
  },
  "original_language": "en",
  "account": "SK Hynix, one of the world's leading memory manufacturers alongside Samsung and Micron, has encountered a predicament that may not bode well for its consumers. A Redditor shared their experience of a malfunctioning SSD under warranty, which SK Hynix decided to refund instead of replacing. The company's warranty policy clearly states that in the case of a faulty product, the customer may receive a refund of either the original purchase price or the fair market value, whichever is lower.\n\nThis decision to refund rather than replace the faulty SSD may be attributed to the fact that SK Hynix is currently dealing with a memory shortage and a significant price hike. Since last year, the price of SSDs has more than doubled, which makes it a more economical option for the company to refund the customers rather than replace the faulty SSDs. This situation is not unique to SK Hynix, as consumer rights activist Louis Rossmann also faced a similar issue with Samsung in June. Rossmann expected Samsung to replace a faulty 990 Pro SSD with a new unit, but Samsung refused, claiming that they did not have his model or a comparable SSD available for replacement. Rossmann later debunked Samsung's claim by demonstrating that the Samsung US Store on Amazon did have stock available at three times the price he initially paid.",
  "summary": "SK Hynix is one of three major memory makers in the world, after Samsung and Micron, that have been reaping the benefits of the memory shortage and boom. However, this hasn’t necessarily bode well for consumers, especially if they’re getting a warranty replacement for products from the brand. According to one Redditor, they tried to […] The post SK Hynix Refunds Customer For Faulty SSD Instead of…",
  "key_points": [
    "SK Hynix refunds faulty SSD instead of replacing it",
    "Company facing memory shortage and price hike",
    "Similar issue with Samsung in June"
  ],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 1,
    "also_reported_by": []
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}