{
  "id": 11738729,
  "title": "How Small Businesses Win Loyalty One Small Interaction at a Time",
  "url": "https://urgent.news/2026/10/03/how-small-businesses-win-loyalty-one-small-interaction-at-a-time",
  "topic": "business",
  "section": "Business",
  "published": "2026-10-03T18:00:00.000Z",
  "source": {
    "name": "Entrepreneur",
    "slug": "entrepreneur",
    "url": "https://www.entrepreneur.com/building-a-business/customer-experience-starts-before-sale"
  },
  "original_language": "en",
  "account": null,
  "summary": "In small business, every customer interaction is a marketing opportunity. Here's how to win the entrepreneurial \"room\" every time.",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 1,
    "also_reported_by": []
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}