{
  "id": 11534558,
  "title": "Software issue knocked out 911 service for several provinces last month, Bell report says",
  "url": "https://urgent.news/2026/10/02/software-issue-knocked-out-911-service-for-several-provinces-last",
  "topic": "tech",
  "section": "Tech",
  "published": "2026-10-02T21:44:46.000Z",
  "source": {
    "name": "CBC News",
    "slug": "cbc-news",
    "url": "https://www.cbc.ca/news/canada/911-outage-bell-canada-crtc-report-october-1-2026-9.7367588"
  },
  "original_language": "en",
  "account": null,
  "summary": "A 911 outage lasting nearly an hour and a half affected several Canadian provinces last month. According to a report from Bell Canada, the outage was caused by a previously undetected bug in their software.\n\nThe outage affected Manitoba and four other provinces. It lasted for about 90 minutes.\n\nThe cause of the outage was a software failure, as stated in Bell Canada's report to a federal regulator, according to the Winnipeg Free Press.",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 3,
    "also_reported_by": [
      {
        "outlet": "Winnipeg Free Press",
        "title": "Software glitch caused multi-provincial 911 outage: Bell",
        "url": "https://urgent.news/2026/10/02/software-glitch-caused-multi-provincial-911-outage-bell",
        "published": "2026-10-02T20:55:41.000Z"
      },
      {
        "outlet": "CBC Business",
        "title": "Software issue knocked out 911 service for several provinces last month, Bell report says",
        "url": "https://urgent.news/2026/10/02/software-issue-knocked-out-911-service-for-several-provinces-last-11540291",
        "published": "2026-10-02T21:44:46.000Z"
      }
    ]
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}