{
  "id": 11513168,
  "title": "AT&T and Apple Just Took Steps Toward Fixing iPhone 18 Pro Max Issue",
  "url": "https://urgent.news/2026/10/02/at-t-and-apple-just-took-steps-toward-fixing-iphone-18-pro-max-issue",
  "topic": "tech",
  "section": "Tech",
  "published": "2026-10-02T19:29:52.000Z",
  "source": {
    "name": "MacRumors",
    "slug": "macrumors",
    "url": "https://www.macrumors.com/2026/10/02/att-and-apple-move-to-fix-iphone-18-pro-max-issues/"
  },
  "original_language": "en",
  "account": "AT&T and Apple have taken steps today to address cellular issues affecting iPhone 18 Pro Max users, according to MacRumors contributor Aaron Perris. Thousands of iPhone 18 Pro Max owners have been unable to connect to the AT&T network for essential functions such as phone calls, text messages, and data usage. The precise cause behind the problem remains undisclosed; however, both companies remain committed to resolving the issue. Apple recently introduced an AT&T carrier settings update (version 72.1) for iPhones, superseding version 72.0.2. This update is expected to include optimizations aimed at improving iPhone 18 Pro Max cellular connectivity. Nevertheless, it is uncertain whether AT&T has entirely resolved the issues or if additional tweaks will be required. When a carrier settings update is available on your iPhone, it will prompt you to install it. If you ignore the notification or fail to see one, navigate to the Settings app, tap General → About, and the update should be visible there. Additionally, Apple has started mandating iPhone 18 Pro Max users to install iOS 27.0.1 for device setup, even though most affected users claim that the update does not resolve the problems. A leaked AT&T email suggests that iOS 27.0.1 is intended to mitigate potential future impacts, which may prove beneficial in certain instances. AT&T stated in a recent statement that it is collaborating with Apple on the issue. Apple has not responded to our request for comment. It remains unclear if a subsequent update like iOS 27.0.2 will be necessary as part of the fix, or if the carrier update alone will suffice.",
  "summary": "AT&T and Apple are taking action today as they try to resolve iPhone 18 Pro Max cellular issues, according to MacRumors contributor Aaron Perris. Thousands of iPhone 18 Pro Max users have been unable to connect to the AT&T network for phone calls, text messages, and data. The underlying cause has yet to be disclosed, but AT&T and Apple continue to work toward a resolution. First, Apple today…",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 1,
    "also_reported_by": []
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}