{
  "id": 11352555,
  "title": "Power to the people: TNB gives pro‑rata credits, 800kWh households enjoy full exemptions",
  "url": "https://urgent.news/2026/10/02/power-to-the-people-tnb-gives-pro-rata-credits-800kwh-households",
  "topic": "business",
  "section": "Business",
  "published": "2026-10-02T04:05:09.000Z",
  "source": {
    "name": "Malay Mail",
    "slug": "malay-mail",
    "url": "https://www.malaymail.com/news/malaysia/2026/10/02/power-to-the-people-tnb-gives-prorata-credits-800kwh-households-enjoy-full-exemptions/237357"
  },
  "original_language": "en",
  "account": "KUALA LUMPUR, Oct 2 — Domestic electricity customers who consume up to 800 kilowatt-hours (kWh) per month will receive a pro-rata credit for the September 2026 bill adjustment, according to Tenaga Nasional Bhd (TNB). This credit will be automatically applied to their October 2026 electricity bills following the government's decision to raise the domestic customer protection threshold from 600 kWh to 800 kWh per month, announced on September 17. \"Customers with monthly consumption of 800 kWh or less from September 1 to December 31, 2026, will enjoy full exemption from the automatic fuel adjustment (AFA) charge, the RM10 retail charge, and the eight per cent service tax,\" TNB stated. The adjusted amount will be reflected on the bills under the descriptions 'Bill Adjustment (Sept 2026)' and 'Service Tax Adjustment (8.0 per cent) (Sept 2026)'. TNB urged customers to practice energy efficiency measures to maximize savings, monitor their daily consumption via the myTNB app, and set an Energy Budget below RM328 for smart meter-equipped premises. It also recommended setting the thermostat between 24°C and 26°C, utilizing the timer function, and considering the Time-of-Use (TOU) scheme to shift high-powered appliance use to off-peak hours.",
  "summary": "KUALA LUMPUR, Oct 2 — Tenaga Nasional Bhd’s (TNB) customers who use up to 800 kilowatt-hours (kWh) of electr...",
  "key_points": [
    "TNB offers pro-rata credits to households consuming up to 800kWh/month",
    "September 2026 bill adjustment exempts 800kWh+ households from AFA charge",
    "TNB advises energy efficiency measures to maximize savings"
  ],
  "editors_take": "The government's decision to raise the domestic customer protection threshold to 800 kWh per month means more households will enjoy full exemptions from certain charges and receive pro-rata credits on their electricity bills.",
  "illustration": null,
  "coverage": {
    "outlets": 2,
    "also_reported_by": [
      {
        "outlet": "Malay Mail",
        "title": "Power to the people: TNB gives pro‑rata credits, 800kWh households enjoy full exemptions",
        "url": "https://urgent.news/2026/10/02/power-to-the-people-tnb-gives-pro-rata-credits-800kwh-households-11354481",
        "published": "2026-10-02T04:05:09.000Z"
      }
    ]
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}