{
  "id": 11121265,
  "title": "Starting October 1, WhatsApp to 'stop' delivering messages from these users",
  "url": "https://urgent.news/2026/10/01/starting-october-1-whatsapp-to-stop-delivering-messages-from-these",
  "topic": "business",
  "section": "Business",
  "published": "2026-10-01T02:40:28.000Z",
  "source": {
    "name": "Times of India",
    "slug": "times-of-india",
    "url": "https://timesofindia.indiatimes.com/technology/tech-news/starting-october-1-whatsapp-to-stop-delivering-messages-from-these-whatsapp-business-accounts/articleshow/134606597.cms"
  },
  "original_language": "en",
  "account": "Effective October 1, WhatsApp will no longer deliver messages from accounts lacking a payment method on file. Meta has announced the introduction of per-message charges for service messages, replacing the previous free arrangement. Solution Providers and businesses utilizing direct integrations must ensure a payment method is associated with their messaging accounts by September 30 to prevent service-message delivery from ceasing on October 1. In a blog post, Meta stated, \"For any Solution Provider or directly-integrated businesses that does not have a payment method on file by September 30, 2026, Meta will stop delivering service messages as of when they become charged on October 1, 2026.\" This change pertains to non-template service messages sent within an open 24-hour customer service window.",
  "summary": "WhatsApp Business users must add payment methods by September 30 to avoid delivery issues with service messages starting October 1. Currently free, these messages will incur charges based on market rates. This change is a part of Meta's ongoing pricing updates and emphasizes the necessity for businesses to prepare their accounts adequately to prevent any service disruptions.",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 1,
    "also_reported_by": []
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}