{
  "id": 11117865,
  "title": "Shinhan Bank hit by data breach affecting 25,000 customers",
  "url": "https://urgent.news/2026/10/01/shinhan-bank-hit-by-data-breach-affecting-25-000-customers",
  "topic": "tech",
  "section": "Tech",
  "published": "2026-10-01T05:37:03.000Z",
  "source": {
    "name": "The Korea Times",
    "slug": "the-korea-times",
    "url": "https://www.koreatimes.co.kr/business/banking-finance/20261001/shinhan-bank-hit-by-data-breach-affecting-25000-customers"
  },
  "original_language": "en",
  "account": "Shinhan Bank announced on Thursday a data breach that compromised personal information of approximately 25,000 customers. Financial regulators immediately initiated an intensive investigation into the incident. According to the bank, the leaked data included customers' names, phone numbers, annual income, loan eligibility limits, and other personal and credit information provided during loan applications. The breach also exposed 66 cases of resident registration numbers and 97 instances of connected information. The unauthorized access occurred through an unusual method that circumvented authentication protocols. Shinhan Bank's CEO, Jung Sang-hyuk, expressed deep regret and affirmed the bank's commitment to bearing full responsibility for any resulting losses. \"We take full responsibility for the fact that an information breach occurred at a financial institution entrusted with protecting our customers' valuable assets and information,\" Jung stated in a formal apology. \"I sincerely apologize for causing concern and inconvenience to our customers. We will devote all resources to addressing this matter.\"",
  "summary": "Shinhan Bank apologized Thursday after personal information belonging to about 25,000 customers was leaked in a data breach, as financial regulators launched an urgent inspection into the incident. According to the bank, the leaked information includes customers' names, phone numbers, annual income and loan eligibility limits, as well as other personal and credit information submitted for loan…",
  "key_points": [
    "Shinhan Bank experienced data breach impacting 25,000 customers",
    "Personal data exposed including names, phone numbers, income, and loan details",
    "CEO Jung Sang-hyuk apologized for breach and commitment to responsibility"
  ],
  "editors_take": "The breach heightens regulatory scrutiny on Shinhan Bank, puts CEO Jung Sang-hyuk's leadership to the test, and may erode customer trust in the bank's ability to safeguard sensitive information.",
  "illustration": null,
  "coverage": {
    "outlets": 3,
    "also_reported_by": [
      {
        "outlet": "Yonhap News",
        "title": "Some 25,000 customers' info leaked from Shinhan Bank",
        "url": "https://urgent.news/2026/10/01/some-25-000-customers-info-leaked-from-shinhan-bank-11110842",
        "published": "2026-10-01T04:27:07.000Z"
      },
      {
        "outlet": "The Korea Times",
        "title": "Some 25,000 customers' info leaked from Shinhan Bank",
        "url": "https://urgent.news/2026/10/01/some-25-000-customers-info-leaked-from-shinhan-bank",
        "published": "2026-10-01T04:52:02.000Z"
      }
    ]
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}