{
  "id": 10806271,
  "title": "What is UMP? How Malaysia’s new free medicine delivery service works and how to apply",
  "url": "https://urgent.news/2026/09/29/what-is-ump-how-malaysias-new-free-medicine-delivery-service-works-10806271",
  "topic": "world",
  "section": "World",
  "published": "2026-09-29T23:00:00.000Z",
  "source": {
    "name": "Malay Mail",
    "slug": "malay-mail",
    "url": "https://www.malaymail.com/news/malaysia/2026/09/30/what-is-ump-how-malaysias-new-free-medicine-delivery-service-works-and-how-to-apply/236993"
  },
  "original_language": "en",
  "account": "The Malaysian government launched a new program called Ubat Melalui Pos (UMP), which stands for Postal Service for Medicines. The program aims to deliver long-term prescription medications directly to patients' homes via the national postal service, PosLaju. This service is designed to assist more than 85,000 patients by eliminating the need for them to travel, queue, or wait at government health clinics or public hospitals.\n\nUMP is a government-operated service in collaboration with Pos Malaysia. Previously, patients paid a delivery fee between RM5.30 and RM12.50 depending on their location. However, starting October 1, 2026, the government will fully subsidize delivery fees, making the service entirely free for eligible patients.\n\nTo qualify for UMP, patients must meet three criteria. First, they must have an active prescription from an official Ministry of Health (MOH) facility, such as a government hospital or a klinik kesihatan. Non-MOH facilities like university hospitals or military hospitals are not eligible. Second, only solid oral medications like tablets and capsules that do not require cold-chain refrigeration or special liquid handling are eligible for delivery. Refrigerated items, psychotropic medications, and liquid medications must still be collected in person. Lastly, the patient's condition and treatment plan must be stable, as determined by their MOH doctor or pharmacist.\n\nTo apply for the service, patients can do so online or in person. To apply online, they must install the official MyUBAT app, select new account registration, and provide their full name, IC number, active phone number, and email address. Malaysian citizens can also authenticate using MyDigital ID. Once registered, they can select the UMP delivery option. The application process is still subject to approval. Alternatively, patients or their authorized caregivers can visit the pharmacy counter at their attending MOH health clinic or hospital. They should present their original prescription, IC card, and physical appointment book or card to the pharmacist for enrollment in the UMP service.",
  "summary": "KUALA LUMPUR, Sept 30 — The government yesterday launched the subsidised Ubat Melalui Pos (Postal Service for Medi...",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 2,
    "also_reported_by": [
      {
        "outlet": "Malay Mail",
        "title": "What is UMP? How Malaysia’s new free medicine delivery service works and how to apply",
        "url": "https://urgent.news/2026/09/29/what-is-ump-how-malaysias-new-free-medicine-delivery-service-works",
        "published": "2026-09-29T23:00:00.000Z"
      }
    ]
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}