{
  "id": 10728362,
  "title": "The ‘AI-Trust Deficit’ Is Real: How a Corporate Blindspot Handed Innovative Leaders a Huge Advantage",
  "url": "https://urgent.news/2026/09/29/the-ai-trust-deficit-is-real-how-a-corporate-blindspot-handed",
  "topic": "ai",
  "section": "AI",
  "published": "2026-09-29T16:00:00.000Z",
  "source": {
    "name": "Inc.",
    "slug": "inc",
    "url": "https://www.inc.com/tomas-gorny/ai-trust-deficit-customer-service/91411835"
  },
  "original_language": "en",
  "account": null,
  "summary": "Customers see automated support as a negative. Smart companies can find a leg up on the competition.",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 1,
    "also_reported_by": []
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}