{
  "id": 10724979,
  "title": "Spotify, Anthropic's Claude down for some users in US, Singapore: Downdetector",
  "url": "https://urgent.news/2026/09/29/spotify-anthropics-claude-down-for-some-users-in-us-singapore",
  "topic": "ai",
  "section": "AI",
  "published": "2026-09-29T14:33:00.000Z",
  "source": {
    "name": "Channel News Asia",
    "slug": "channel-news-asia",
    "url": "https://www.channelnewsasia.com/world/spotify-claude-down-us-downdetector-6418981"
  },
  "original_language": "en",
  "account": "Spotify and Anthropic's Claude experienced service disruptions for thousands of users in the United States and Singapore on Tuesday, Sep 29. Outage-tracking website Downdetector.com reported that over 17,000 US users reported issues with Spotify, while more than 11,000 users encountered problems with Claude. Spotify acknowledged the issues and stated it was investigating, while Anthropic said it was probing elevated error rates across Claude services. Downdetector's figures are based on user-submitted reports, so the actual number of affected users may differ. In Singapore, users reported problems with Spotify starting at 9:41pm, peaking at 10:26pm with 453 reports. Claude issues began at 9:44pm and reached a peak of 368 reports at 10:14pm.",
  "summary": "Spotify said on X it was aware of \"some issues\" and was investigating, while Anthropic said it was probing \"elevated error rates\" across Claude services.",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 6,
    "also_reported_by": [
      {
        "outlet": "TechRadar",
        "title": "Claude is down for many — here's everything we know as Anthropic confirms an active issue",
        "url": "https://urgent.news/2026/09/29/claude-is-down-for-many-heres-everything-we-know-as-anthropic",
        "published": "2026-09-29T14:32:33.000Z"
      },
      {
        "outlet": "CNA - Business",
        "title": "Spotify, Anthropic's Claude down for some US users, Downdetector shows",
        "url": "https://urgent.news/2026/09/29/spotify-anthropics-claude-down-for-some-us-users-downdetector-shows-10721602",
        "published": "2026-09-29T14:33:00.000Z"
      },
      {
        "outlet": "Economic Times Tech",
        "title": "Spotify, Anthropic's Claude down for some US users, Downdetector shows",
        "url": "https://urgent.news/2026/09/29/spotify-anthropics-claude-down-for-some-us-users-downdetector-shows-10716104",
        "published": "2026-09-29T14:58:01.000Z"
      },
      {
        "outlet": "Android Authority",
        "title": "Is Claude down for you? Anthropic shares what’s going wrong",
        "url": "https://urgent.news/2026/09/29/is-claude-down-for-you-anthropic-shares-whats-going-wrong",
        "published": "2026-09-29T15:08:24.000Z"
      },
      {
        "outlet": "Techmeme",
        "title": "Interviews with Anthropic co-founder Christopher Olah and 20 religious and philosophical leaders about their summits to investigate consciousness in Claude (Elizabeth Dias/New York Times)",
        "url": "https://urgent.news/2026/09/29/interviews-with-anthropic-co-founder-christopher-olah-and-20",
        "published": "2026-09-29T19:20:01.000Z"
      }
    ]
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}