{
  "id": 10639971,
  "title": "Customer returned sunglasses but refund was denied, consumer court awards Rs 27,839",
  "url": "https://urgent.news/2026/09/29/customer-returned-sunglasses-but-refund-was-denied-consumer-court",
  "topic": "culture",
  "section": "Culture",
  "published": "2026-09-29T07:25:26.000Z",
  "source": {
    "name": "Times of India",
    "slug": "times-of-india",
    "url": "https://timesofindia.indiatimes.com/legal/news/customer-returned-sunglasses-but-refund-was-denied-after-quality-check-consumer-court-awards-rs-27839/articleshow/134559640.cms"
  },
  "original_language": "en",
  "account": null,
  "summary": "A district consumer commission in Telangana recently ordered an online marketplace to refund Rs 17,839 to a customer. The refund was due after the customer returned a pair of sunglasses, which were allegedly deemed unsatisfactory. The company denied the refund, claiming the product failed a quality check following its return. However, the commission found insufficient evidence to support the…",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 1,
    "also_reported_by": []
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}