{
  "id": 10549775,
  "title": "QIC expands digital ecosystem with new customer features",
  "url": "https://urgent.news/2026/09/28/qic-expands-digital-ecosystem-with-new-customer-features",
  "topic": "business",
  "section": "Business",
  "published": "2026-09-28T21:27:00.000Z",
  "source": {
    "name": "Qatar Tribune Business",
    "slug": "qatar-tribune-business",
    "url": "https://www.qatar-tribune.com/article/256464/business/qic-expands-digital-ecosystem-with-new-customer-features"
  },
  "original_language": "en",
  "account": "Qatar Insurance (QIC) has recently introduced a range of new features to its digital ecosystem, aimed at providing customers with enhanced convenience in managing their daily requirements. One standout addition is the Driving Test Simulator, a free digital tool available on the qic.online portal. This simulator aids driving license candidates in preparing for their theory exam, covering topics such as traffic laws, road signs, and safe driving practices. It also includes a realistic exam simulator to replicate the actual test format, thus aiding candidates in building confidence for their test day. Furthermore, QIC has introduced Stories on its popular mobile app, a interactive feature that simplifies complex insurance concepts through engaging storytelling. The Stories section, prominently displayed on the app's homepage, adopts a social media-like interface to present insurance literacy and digital lifestyle updates. Additionally, QIC's Coins loyalty rewards program has been broadened to encompass QIC Market. Users can now accumulate Coins by listing a car for sale on the marketplace, accessible through the QIC App and qic.market. These Coins can be used to acquire a variety of lifestyle benefits, including travel essentials, automotive care, hospitality vouchers, fitness passes, and premium electronics. By creating a comprehensive digital platform, QIC is setting a new standard for innovation in Qatar, raising customer expectations for seamless, efficient, and intuitive digital experiences. The company remains dedicated to driving digital innovation across Qatar and the broader region, always keeping the customer's needs at the forefront and delivering forward-thinking solutions that align with evolving customer expectations. QIC's digital ecosystem has experienced significant growth this year, with a 4.8 rating on both the App Store and Google Play. It has also received several prestigious honors, including \"Top Innovation in Finance - Middle East\" at Global Finance's Innovators Awards and \"Customer Experience Initiative of the Year in Qatar\" at the Insurance Asia Awards 2025.",
  "summary": "Tribune News NetworkDohaQatar Insurance (QIC) has announced a series of new features across its digital ecosystem, as part of the company’s efforts to give customers greater conven...",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 1,
    "also_reported_by": []
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}