{
  "id": 10542209,
  "title": "QIC enhances digital ecosystem with new features",
  "url": "https://urgent.news/2026/09/28/qic-enhances-digital-ecosystem-with-new-features",
  "topic": "world",
  "section": "World",
  "published": "2026-09-28T21:00:00.000Z",
  "source": {
    "name": "Gulf Times",
    "slug": "gulf-times",
    "url": "https://www.gulf-times.com/article/734392/qatar/qic-enhances-digital-ecosystem-with-new-features"
  },
  "original_language": "en",
  "account": "Qatar Insurance (QIC) has rolled out a range of enhancements to its digital platform, aiming to streamline customer convenience in managing daily requirements through the nation's inaugural ecosystem merging insurance and digital lifestyle services. Among the fresh offerings is the \"Driving Test Simulator\", a complimentary digital resource tailored to assist driving licence applicants in acing their theory exams and enhancing their likelihood of success on their maiden attempt. This service, accessible via the qic.online portal, offers curated educational modules that delve into traffic regulations, road signs, and essential safe driving principles. Its highlight is a realistic test simulator that mirrors the genuine test structure and question formats, enabling candidates to cultivate the requisite knowledge and confidence for test day. Additionally, QIC has introduced \"Stories\" on its mobile application, an interactive feature crafted to demystify intricate insurance concepts through immersive storytelling. Prominently displayed on the app's homepage, \"Stories\" adopts a social media-like layout dedicated to insurance literacy and digital lifestyle updates, delivering edutainment in a user-friendly format. The feature incorporates interactive mini-games that assist users in identifying coverage options that align with their needs, while also enabling them to express opinions and gauge satisfaction in a novel manner, diverging from the routine of conventional surveys. Furthermore, QIC’s \"Coins\" loyalty rewards scheme has been broadened to encompass QIC Market. Under this expansion, users can now accrue complimentary Coins by listing a vehicle for sale on the marketplace, accessible through both the QIC App and qic.market. These Coins can be redeemed for diverse lifestyle benefits, encompassing travel necessities, automotive maintenance, hospitality vouchers, fitness memberships, and premium electronic gadgets. By crafting a holistic digital platform, QIC is setting a new standard for innovation in Qatar and, in turn, elevating customer expectations, as individuals increasingly seek seamless, efficient, and intuitive digital experiences. QIC's digital ecosystem ranks among the most rapidly expanding in the regional financial services domain this year, propelled by increasing user adoption and solution diversity. Boasting a 4.8 rating on both the App Store and Google Play, the ecosystem has garnered a plethora of prestigious recognitions, including \"Top Innovation in Finance – Middle East\" at Global Finance’s Innovators Awards and \"Customer Experience Initiative of the Year in Qatar\" at the Insurance Asia Awards 2025. For further details about QIC, visit qic.online.",
  "summary": "Qatar Insurance (QIC) has announced a series of new features across its digital ecosystem, as part of the company’s efforts to give customers greater convenience in managing their daily needs through ...",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 1,
    "also_reported_by": []
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}